At Fluidé Homes, we believe that true rest fuels your rise. These Terms & Conditions govern your experience, whether shopping online or visiting our stores. By engaging with our products, services, and website, you agree to the following policies, which are designed to protect both your interests and ours.

• Who Can Shop With Us

To make a purchase, you must:

• Be at least 18 years old
• Have the legal capacity to enter a contract
  
  
• Customer Commitment – Restful Service, Every Time

• Our team is available Monday–Saturday, 9 AM to 6 PM, to support your needs.
• All inquiries are responded to within 24–48 business hours.
• Your feedback helps us evolve. Please keep it coming.
  
  

• Returns & Refunds – Because Rest Isn’t Rushed

• You may return unused, unwashed items in original packaging within 7 days of purchase.
• Refunds are processed within 7–10 business days after item inspection.
• Returns due to defects or errors are on us; others are returned at the buyer’s cost.
• Custom or final-sale items are non-refundable.
  
  

View Full Return Policy

• Shipping – From Our Shelves to Your Sanctuary

• Orders are processed within 1–3 business days.
• Bulk orders shipping duration is based on location of the production: Within Nigeria- 7-10 days; Outside Nigeria- 3 months 
• Local and international shipping available.
• Tracking details will be shared once shipped.
• We are not liable for courier or external delays beyond our control.
  
  

• Payment & Pricing

• We accept all major cards, wallets, and secure online payments.
• Prices are subject to change due to market fluctuations.
• Promotions are time-limited and cannot be combined unless stated.
  
  

• Privacy – Your Data Deserves Rest, Too

• We collect personal information strictly for order fulfillment, customer care, and (with your consent) marketing.
• We never sell or share your data.
• Secure payment gateways are used for all transactions.

Read our Privacy Policy

• Ethical Sourcing & Sustainability – Rest With Purpose

• Our materials are ethically sourced and eco-friendly.
• We work only with suppliers in Africa, Europe and Asia who meet fair labor and environmental standards.
• Packaging is minimal, recyclable, and designed to reduce waste.
  
  

• Warranty – Our Promise of Quality

• All products come with a 1-year limited warranty covering manufacturing defects.
• Does not cover wear and tear, misuse, or environmental damage.
  
  

• Bulk Order & Wholesale Policy

• 70% deposit required to begin production; 30% balance due at completion.
• Orders not picked up after 2 months will be treated as new orders and priced accordingly.
• No refunds or exchanges after 1 months
  
  

• Compliance

• Fluidé Homes complies with all consumer protection and e-commerce regulations.
• Use our products responsibly and in line with all applicable laws.
• Disputes will be resolved under arbitration as per Nigerian law.
  

• Updates

These terms are subject to change from time to time. All amendments will be dated and published clearly.

Contact Us

Email: services@fluidehomes.com
Phone: +234 706 241 6170
Business Hours: Monday–Saturday, 9 AM–7 PM (WAT)

By purchasing from Fluidé Homes, you’re not just buying a product, you’re investing in your rest.

Thank you for choosing us as your partner on the journey to Rest to Rise.